CANCELLATION POLICY

The Client acknowledges that the granting of a visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC.

The Client agrees that the fees paid are for services indicated above, and any refund is strictly limited to the amount of fees paid. Unused fees will be refunded in the following manner

In the event of no ITA received in one year you would be given the following options:

  • Resubmit the application in pool as per the terms and conditions applicable at that time as per the terms and conditions of this service agreement
  • Opt for any other process for which you are eligible, wherein 50% of the amount will be adjusted towards the other country processing and additional amount as per the package has to be paid by you

A refund of 50% is possible on the following groundsand is confined to these grounds only: Occupation capped immediately i.e., in less than 60 days period after ITA and before making an application to CIC provided the delay is not from the client end.

Please note that company has set the service cost on the basis of the work, effort, process and stages involved to make the application. Refund requests are applicable and considered only when services costs are paid in full by the time of raising refund requests.Applicants are not entitled for rising any request in case of some balance amount is due in processing fee at the same time formats shared and Documentation is in process.


You as a customer cancel your Registration With GreenTree Immigration before the registration payment if you donot wish to proceed further due to personal excuses your registration amount will not be refunded if you choose our competitor and proceed with them your registration with GreenTree will be cancelled and refund will not be processed 

If your profile is not upto the mark and if we found the profile dosent have any chance to go through the process your registration will be cancelled and refund will be processed


Client is not eligible for Refund/ Refund cannot be claimed on the following grounds:

    1.If he/she declares that he/she has no intention of residing in Canada

    2.Withdrawal from this contract for any reasons (including personal or non confession reason)

    3.Criminal Record

    4.Security Risk

    5.Change of plans Moving with other country with other service provider/ Moving to other country

    6.Medical Inadmissibility

    7.Personal reasons to withdrawal from this contract / Personals and Medical reasons

    8.Failure to convince the immigration officer at interview level.

    9.Failure to provide updated address for correspondence

    10.Negative Education Credential assessment (ECA) by Government designated organization.

    11.Failure to provide changes in family composition before or while the application is in process

    12.False declaration, false documentation, misrepresentation or failure to provide adequate documentation

    13.Inadequate levels of IELTS or French Testing scores as required by Counsel for the application

    14.Violating or Addressing Green Tree in social media and reviewing Green Tree in any social Platforms With negative terms

    15.If he/she declares that he/she don’t have sufficient proof of funds to support his/her family.

Client understand that in the event of a refusal of my application, if I opt for an administrative review of the decision of the Immigration Department, then any such fees/expenses related to the filing of Administrative review will be additional & will be paid by me in full, before filing such review Client understand that between the period of signing this Retainer Agreement and submission of Immigration, I am liable to be reassessed for eligibility and liable to meet the documentation requirements

Note: The government has not declared any standard minimum score required in the ranking system. I am sure you will agree, there is no mechanism to know or guess which candidate in the pool (even with very low-ranking score) will lucky enough to get valid "Job offer" from Government's managed Job Bank

Disclaimer : Greentree Immigration Service private limited is not a recruitment or placement agency we do not assure any type of job and employment offers also any domestic/international placements